Terms & Conditions

Last updated: September 2026

Welcome to the NOVA Entertainment website. These Terms & Conditions govern your use of our website and provide general information relating to events, tickets and services promoted or provided through NOVA Entertainment.

By using this website, you agree to these Terms & Conditions. Where you purchase tickets through a third-party ticketing platform, additional terms and conditions issued by that ticketing provider and the relevant event organiser may also apply.

1. About Us

This website is operated by:

NOVA ENTERTAINMENT LIMITED
Company number: 15863905
Registered office: 47 Stanger Road, London, England, SE25 5LD
Email: info@ent-nova.com
Website: www.nova-ent.co.uk

NOVA Entertainment promotes and supports live entertainment, nightlife, music and cultural events. Some events promoted on our website may be organised or produced by NOVA Entertainment, while others may be organised by third-party event organisers.

2. Event Information

We aim to ensure that event information displayed on our website is accurate and up to date.

Event details, including dates, times, venues, artists, performers, line-ups, age restrictions and other arrangements, may occasionally change.

Please check the relevant event page and ticketing platform before attending an event for the latest information.

3. Tickets and Third-Party Ticketing Platforms

Tickets promoted through the NOVA Entertainment website may be sold through authorised third-party ticketing platforms such as See Tickets, DICE or other ticket providers.

When you click a Buy Tickets link, you may be redirected to an external ticketing website. Your ticket purchase will then be subject to the terms and conditions, privacy policy and purchasing rules of that ticketing provider and, where applicable, the relevant event organiser.

NOVA Entertainment is not responsible for the operation or availability of third-party ticketing platforms.

Please review all ticket information, prices, booking fees, age restrictions and applicable terms before completing your purchase.

4. Prices and Booking Fees

Ticket prices displayed or advertised by NOVA Entertainment are subject to availability and may change.

Additional booking, transaction, delivery or administration fees may be charged by the relevant ticketing provider. These charges should be displayed by the ticketing provider before you complete your purchase.

The final amount payable will be the amount shown by the ticketing provider at checkout.

5. Refunds, Cancellations and Postponements

Refund policies may vary depending on the event, event organiser and ticketing provider.

Please review the refund, cancellation and exchange terms shown on the relevant event page or ticketing platform before purchasing your ticket.

If an event is cancelled, postponed, rescheduled or materially changed, any refund, exchange or ticket options available to you will be communicated in accordance with applicable law and the terms of the relevant event and ticketing provider.

For ticket-specific refund requests, please contact the ticketing provider through which your ticket was purchased.

Nothing in these Terms & Conditions affects any statutory rights you may have under applicable consumer law.

6. Admission and Venue Rules

Entry to an event is subject to the rules and policies of the relevant venue and event organiser.

Age restrictions may apply to certain events. Where identification is required, you are responsible for bringing valid and acceptable proof of age or identification.

Venues and event organisers may refuse admission or require an attendee to leave where reasonably necessary for safety, security, legal or operational reasons.

Please check the relevant event and venue information before attending.

7. Event Changes

Events may occasionally be subject to changes that are outside NOVA Entertainment’s reasonable control.

These may include changes to timings, performers, artists, line-ups, venues or other event arrangements.

Where a change materially affects an event, any available options will be determined in accordance with applicable law and the relevant ticketing provider’s or event organiser’s terms.

8. Third-Party Events and Services

NOVA Entertainment may promote events, venues, ticketing services or other services operated by third parties.

A reference or link to a third-party event or service does not mean that NOVA Entertainment controls that third party’s website, services, policies or operations.

Where NOVA Entertainment is not the event organiser or ticket seller, the relevant third party’s terms may apply to your booking or attendance.

9. Website Use

You may use this website for lawful personal purposes.

You must not:

use the website for unlawful, fraudulent or abusive purposes;
attempt to interfere with the operation or security of the website;
copy, reproduce or commercially exploit website content without permission;
impersonate NOVA Entertainment or falsely suggest an association with us; or
use our website, branding or content in a way that infringes the rights of NOVA Entertainment or another person.

10. Intellectual Property

Unless otherwise stated, the content of this website, including NOVA Entertainment branding, logos, graphics, text, photographs, videos and other creative materials, is owned by or licensed to NOVA Entertainment or the relevant rights holder.

You may not reproduce, distribute, modify or commercially use such content without prior permission from the relevant rights holder, except where permitted by law.

11. External Links

Our website may contain links to third-party websites, including ticketing platforms, venues and social media services.

These external websites are operated independently from NOVA Entertainment.

We are not responsible for the content, availability, security or practices of third-party websites. You should review their applicable terms and policies before using their services.

12. Liability

We take reasonable care to provide accurate information and operate our website appropriately.

However, to the extent permitted by law, NOVA Entertainment is not responsible for losses caused by circumstances outside our reasonable control or by the independent acts or omissions of third-party ticketing providers, venues, event organisers or other external services.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, or affects your statutory rights as a consumer.

13. Privacy

Your use of our website and the way we handle personal information are also subject to our Privacy Policy.

If you subscribe to NOVA Entertainment marketing communications, you can unsubscribe at any time using the unsubscribe link included in our emails.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, events, business practices or applicable law.

The latest version will always be published on this page, together with the date it was last updated.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Nothing in these Terms & Conditions affects any mandatory rights you may have under applicable consumer law.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

NOVA ENTERTAINMENT LIMITED
Company number: 15863905
Registered office: 47 Stanger Road, London, England, SE25 5LD
Email: info@ent-nova.com